Components and Troubleshooting of Firco Filter Engine

Firco Filter Engine is the cornerstone of the filtering solution. Administrators in charge of running the application must have a clear understanding of the filter’s environment, the various components as well as the main troubleshooting which may occur.

Reference

FFEA1

Duration

Half-day

Attendees

Intended for the person(s) in charge of administrating Firco Filter Engine

Pre-requisites

• FFSU1 course
• Knowledge of Windows and its applications
• This course is held in English

Material (in English)

• Technical documentation
• Memo
• Exercises
• Training Data

Objectives

• Understanding the filter’s environment
• Defining the filtering parameters
• Being able to read and understand the log files
• Identifying and solving the main troubleshooting

Topics

• Get acknowledged with the components of the filter
• Identify files to add or upgrade regularly (license, resource file, lists, rules…)
• Define the parameters of the configuration file (fof.cfg)
• Send queries to the filter via the client program (fofclt.exe)
• Understand the information contained in the log file
• Identify and solve the most common issues which might occur

Should you require any additional information, feel free to contact your sale representative or Elsa Comolli at training@fircosoft.com